Refund policy
At INT Hunting, we are committed to providing high-quality self-defense and hunting products. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 90 days of the purchase date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Return Shipping
Customers are responsible for return shipping costs. A flat rate of R75.00 will be applied to all returns. Once your return is received and inspected, we will process your refund or exchange accordingly.
No Restocking Fee
We do not charge a restocking fee for returned items.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue, which may include a replacement or store credit.
To report a damaged or defective item, please email us at info@inthunting.co.za with your order number, a description of the issue, and photos of the damaged or defective item.
Warranty
Some of our products come with a warranty, as indicated on their product page. These products are covered by a 3-month warranty from the date of purchase. The warranty covers defects in materials and workmanship but does not cover damage caused by misuse, accidents, or normal wear and tear.
To make a warranty claim, please contact us at info@inthunting.co.za with your order number, a description of the issue, and supporting photos.
Contact Us
If you have any questions about this Return, Refund & Warranty Policy, please contact us at:
INT Hunting
Email: info@inthunting.co.za
Phone: +27 78 703 0292